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Concerns over online ticketing on the Lagos-Ibadan rail service

The General Chairman of the Nigeria Union of Railway Workers, Innocent Ajiji, said the installation of online ticket reservations and baggage scanners at the Lagos-Ibadan railway station is underway.

He, however, said he was unsure of management’s plans to introduce outlets into the service.

Speaking to our correspondent on Monday, the NURW chairman said management had arranged online ticket reservations and a baggage scanner at the Lagos-Ibadan railway station.

He said adverts had been placed for any company interested in handling online bookings, as some companies had already shown interest.

Ajiji said: “On the Abuja rail service, tickets are sold online so there is no need to visit stations before buying tickets, but the Lagos-Ibadan one is a work in Classes.

“One of the reasons for the delay is that the Lagos-Ibadan rail was barely open a few months ago and the attack on the Abuja-Kaduna service has also contributed to the delay in installing these gadgets. placed for interested companies to apply.

He said that if online bookings started before the end of the year, there would be no need for a point of sale, as buying tickets online would be much easier and safer, while passengers who could not buy online would do so at the box office.

On the baggage scanner, Ajiji said that the facility has been acquired but has not yet been installed. He noted that the reduction in rail services following the rise in the price of diesel and the attack on the Abuja-Kaduna train were some of the reasons why the government delayed the installation.

The NURW Chairman said: “The reduction in daily commutes following the rise in diesel prices and the attack on the Abuja-Kaduna train also contributed to the delay of some of these work processes by the government.

“If it weren’t for the disruption we had with the attack on the Abuja-Kaduna train, we would have gone far with these processes on the Lagos-Ibadan rail.”

A deputy station manager, who spoke to our correspondent on condition of anonymity, said the non-use of outlets at the station was management’s decision, adding that online booking monitors had been installed.

He said: “It’s management’s decision not to use the POS, but the online booking monitor has been installed.”

Efforts to get a reaction from the Nigeria Railway Corporation’s Deputy Director of Public Relations, Mahmud Yakubu, were unsuccessful as he had yet to respond to a press time text message.